Refund Policy

If there’s a problem with your order, contact our support team with your order number. We’ll review the delivery and help with any eligible refill, refund or credit.

If we’re unable to fully deliver your order, you can request a refund for the undelivered portion. Simply contact our support team within 30 days of your order date. If you prefer, we can issue credit instead.

All delivered orders include free refill coverage for 30 days from the date your order is fully delivered. If the delivered quantity drops during this period, contact us before those 30 days are up to request a refill at no extra charge.

An order is considered fully delivered once the requested quantity has been reached. Fully delivered orders are generally not refundable, unless required by applicable law.

For help or to make a request, email us at and include your order number.

This policy does not limit any rights you may have under applicable consumer protection laws.